Privacy policy

Privacy Policy

Last Updated: June 25, 2026

Welcome to Mon Bazaar. We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, purchase products, or interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

A. Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment information (processed securely through third-party payment providers)

  • Order history

B. Technical Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Website usage data

  • Referral URLs

  • Pages viewed and time spent on our website

C. Marketing Information

We may collect information regarding:

  • Newsletter subscriptions

  • Promotional preferences

  • Survey responses

  • Customer feedback and reviews

2. How We Use Your Information

We use the information we collect to:

  • Process and full fill orders

  • Deliver products and services

  • Manage customer accounts

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve website functionality and user experience

  • Detect and prevent fraud or unauthorized activity

  • Comply with legal obligations

  • Send promotional emails and offers (where permitted by law)

We will only use your information for legitimate business purposes and in accordance with applicable laws.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences

  • Keep items in your shopping cart

  • Analyse website traffic

  • Improve website performance

  • Deliver relevant marketing and advertising

You may choose to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

4. Third-Party Services

We may use trusted third-party service providers to operate our business and website.

These providers may include:

  • Payment gateways

  • Shipping and logistics partners

  • Analytics providers

  • Email marketing platforms

  • Customer support tools

  • Website hosting providers

These third parties may access your information only to perform services on our behalf and are expected to protect your information appropriately.

Examples may include:

  • Shopify

  • Razorpay

  • PayU

  • Google Analytics

  • Meta (Facebook) Advertising Services

Please review the privacy policies of these third-party providers separately, as we do not control their practices.

5. Payment Security

We do not store complete payment card details on our servers.

All payments are processed through secure third-party payment providers that use industry-standard encryption and security measures.

Customers should review the privacy and security policies of the payment provider used during checkout.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against:

  • Unauthorized access

  • Disclosure

  • Alteration

  • Loss

  • Misuse

Security measures may include:

  • SSL encryption

  • Secure payment processing

  • Restricted access to personal information

  • Regular monitoring and security updates

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary to:

  • Full fill orders

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

When information is no longer required, it will be securely deleted or anonymized where practical.

8. Customer Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of personal information

  • Withdraw consent where applicable

  • Opt out of marketing communications

  • Request information regarding how your data is used

To exercise any of these rights, please contact us using the details provided below.

9. Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors. If we become aware that information from a child has been collected, we will take appropriate steps to remove it.

10. International Data Transfers

If your information is transferred or stored outside your jurisdiction, we will take reasonable measures to ensure that appropriate safeguards are in place to protect your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated "Last Updated" date.

We encourage customers to review this Privacy Policy periodically.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Business Name: Mon Bazaar

Email: monbazaar.malda@gmail.com

Website: https://www.monbazaar.com

Customer Support Hours: 10:00 AM to 7:00 PM

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.